Patient-centredness : a conceptual framework for musculoskeletal physiotherapy

The centrality of the patient to health care has been increasingly recognised both politically and professionally. Patient-centred care (PCC) has become synonymous with high-quality care and a number of studies have reinforced patient’s desire for, and the positive impact of the approach1. Although the concept emerged over 30 years ago, it is still not clear what it is, upon what theories it is based, or how to measure it2. Physiotherapists have been urged to explore PCC in relation to their practice.